From the moment you receive your parcel, you have 8 days to change your mind and ask for an exchange or a refund, except on customised products. If the product is faulty, you get a full refund including return costs. (For more information, check the "Collisimo" price list).
You only have to return the Laguiole knife or any other object bought from Laguiole Attitude, specifying the reasons of return. We are committed to pay you back the cost of the item you originally purchased.
The ‘satisfied or your money back’ policy is part of the values of Laguiole Attitude. It is a pledge of transparency and a security for our clients. By offering this service, Laguiole Attitude ensures an ever high satisfaction rate, with hardly any unhappy customers.
Thanks to many years of experience in the business of online retail, and professional technical and logistic means, Laguiole Attitude has cemented its place as a reliable and professional retailer on the niche market of Laguiole knives and other associated products.
A team of professionals works full time in order to guarantee top quality products and exemplary services, and all this, at prices among the most competitive.
For more information about the ‘satisfied or your money back’ policy, please visit Laguiole Attitude website’s general terms of sale.