0,00 € Total
Clause 1 - Scope
The General Terms and Conditions of Sale detailed below (hereafter the "General Terms and Conditions"), governing contractual relations between all laguiole-attitude.com site users (hereafter "User" or "You") and the company Bee Design, a French limited company (SARL) with a share capital of €25000 and its registered office at 5/6 avenue Henri Poincaré - PA Ravennes les Francs - BP 20021 - 59588 BONDUES CEDEX, France, registered in the Roubaix-Tourcoing trade and company register under number 511 725 707 and with VAT number FR 37 511 725 707 (hereafter "Bee Design"). These General Terms and Conditions of Sale are the only ones applicable and replace any other terms and conditions, unless expressly indicated otherwise beforehand in writing. From time to time, Bee Design may be required to amend certain provisions within its General Terms and Conditions. They must therefore be reread before each visit to the laguiole-attitude.com site (hereafter the "Site"). We consider that by validating your order, you agree without any reservations to our General Terms and Conditions of Sale after having read them. By accessing the Site, you undertake to comply with the General Terms and Conditions, as well as the Conditions for Use indicated therein.
Clause 2 - Contract - Conditions for placing an order
You declare that you are at least 18 years old and have legal capacity or parental authorization allowing you to place an order on the Site.
Clause 3 - Contract - Steps for concluding the contract
After placing your order, we will send you an email confirming the items in your order. This email constitutes our acceptance of your order and therefore represents the contract of sale between You and Us.
Clause 4 - Order validation
For security reasons, all orders paid for with bankcards are subject to verification by Bee Design. You will be asked for information in order to validate your purchase. As a result, and with a view to avoiding any delay, when ordering please enter:
• A professional or non-free email address.
• A specific delivery address (place of work or home).
Clause 5 - Pricing
The sales prices indicated on the Site are in euros, but excluding delivery costs.
VAT on products purchased in FRANCE or the EUROPEAN COMMUNITY AREA: The products include French VAT at 19.6%.
VAT on products purchased OUTSIDE OF THE EUROPEAN COMMUNITY AREA: The Company is not under any circumstances involved in VAT for countries outside of the European Community, since products are sold EXCLUDING VAT, in other words it does not declare any VAT on these countries. Each customer of the www.laguiole-attitude.fr Site is therefore responsible for declaring the VAT or not in accordance with the legislation in force in the country where the purchase transaction takes place. As such, we reject any liability.
Any delivery costs are to be covered by the User and are billed at the end of the order in addition to the products selected. We reserve the right to change our prices at any time, but we undertake to apply the prices in force and indicated to you on the Site at the time of your order.
Clause 6 - Availability
Orders will be honored within the limits of available stock. If any of the products ordered are not available in stock, we undertake to contact you by email or phone within 30 days of the date of your order in order to inform you about this and indicate the timeframe within which this product could be delivered to you, if applicable.
Clause 7 - Product information
In accordance with Article L111-1 of the French consumer code (Code de la Consommation), the User may, prior to their order, obtain information on the essential characteristics of one or more products they wish to order on the Site, by clicking on the product. The photographs illustrating the products and the graphics are purely for information, are not contractually binding and do not in any way constitute a commitment by Bee Design.
Clause 8 - Payment
Laguiole-Attitude offers multiple means of secured payment with some of the best known international banking partners:
All over the world, Paypal allows you to pay your order in the currency of your choice, in a fully secure way.
BANK CARDS: on the French site via Paypal
This is a new and secure system: Paypal offers you the choice of paying your order directly with your bank card. This new agreement between Paypal and worldwide banks makes for safer bank card transactions, and is available in the currency of your choice.
BANK CARDS via Ogone, HSBC’s secure system only available in € (Euros)
Ogone, HSBC’s international secure payment system enables you to pay with any bank card including American Express etc… PLEASE NOTE: even if the order is managed in the currency of your choice, the actual payment is only possible in € (Euros), with the converted amount jointly displayed.
Only available in France
It is possible to pay by bank transfer in all currencies. Your order will be shipped on full reception of payment.
Clause 9 - Warrantees and after sales service
Certain items are covered by a warranty, with the relevant terms and conditions supplied with the product. Whatever the problem concerning your item, you must enclose a copy of the bill and its warranty form with the defective item.
The warranty does not apply for repairs to damage resulting from any improper use of the product.
The warranty does not cover transport costs.
Clause 10 - Burden of proof
The Customer acknowledges that IT recordings, statements and IT listings and other electronic media may be admissible as proof, notably in connection with any dispute that may arise from any breach of the present clauses by any of the Parties.
Clause 11 - Delivery
You will be asked to make a flat-rate contribution to the costs for processing your order by LETTRE MAX or COLISSIMO. This contribution will depend on the weight and volume of your order. You will be able to see the delivery costs for your order in your basket before making the payment for your order.
Delivery costs are free for orders over €130, except crockery plates, bowls, cups and mugs or a weight not exceeding in 3 kg.
You can track your parcel by connecting up to the www.coliposte.net site.
Clause 12 - Liability
Bee Design may not be held liable for the contract not being fulfilled in the event of a case of force majeure, total or partial strike or disruption, notably concerning postal services and means of transport or communication, flooding, fire or war. Bee Design may not be held liable in any way for any indirect damages, loss of operations, loss of profit, loss of opportunities, damages or costs which may arise as a result of purchasing any product presented on the Site.
We would like to remind you that it is prudent to back up any data contained in the product purchased. Bee Design may not be held liable for any loss of data, files or more generally any damages which may result from the User failing to back up any data contained in the products purchased.
Bee Design may not be held liable for any consequences resulting from the improper use of any products sold on the Site.
In the event of it being impossible to use the products at all, notably as result of material incompatibilities, this may not result in any compensation or reimbursement or any liability claims against Bee Design.
Hypertext links may refer to sites other than the Site. Laguiole-attitude.com does not accept any liability in the event of the contents of such sites breaching any legal or regulatory provisions in force.
In any case, Bee Design's liability would be limited to the amount of the order.
Clause 13 - Right to retract - Satisfied or money back
As provided for under Article L 121-20 of the French consumer code, you have seven working days to return a product to us if you are not satisfied. Within this timeframe, you may return this product, at your own cost, accompanied by your bill. We will only be able to accept complete products whose condition is as new (accessories, operating instructions, etc.), returned in their original packaging to the following address:
5/6 avenue Henri Poincaré
PA Ravennes les Francs
59588 Bondues Cedex, FRANCE
Any products which have been damaged, or for which the original packaging has been damaged, will not be reimbursed or exchanged.
If the item returned to Bee Design is incomplete or damaged, a discount will be applied to its price based on the analysis carried out by the after sales team. Products that have been personalised with an engraving can only be exchanged if they have a defect
The timeframes referred to above run from the order delivery date.
This right to retract may be exercised without any penalties, with the exception of the costs for returning items. If they exercise their right to retract, the User may choose to either be reimbursed for the sums paid, or get the product exchanged. In the event of an exchange, the User will cover the costs for shipping the products to be received in exchange to them.
If the right to retract is exercised, Bee Design will do its utmost to reimburse the User as quickly as possible. The User will then be reimbursed by crediting their bank account for payments by bankcard, or otherwise using PayPal.
Clause 14 - Privacy
Since the information you provide to us is essential for processing and shipping orders, as well as drawing up bills and warranty agreements, your order will be cancelled if it is not provided. By registering on the Site, you undertake to provide us with true and accurate information concerning you. Providing inaccurate information constitutes a breach of the present General Terms and Conditions, as well as the conditions for use presented on the Site. In accordance with the French data protection act, the processing of your information has been registered with the French data protection agency (CNIL).
Bee Design is authorized to extract, process and use the information concerning you. Such data is subject to IT processing.
You have the right to access and rectify any data concerning you, in accordance with the European regulations and French laws in force (Article 34 of the French law of January 6, 1978). At any time, you may submit a request to Bee Design in order to establish what information it has concerning you. You may amend such data at any time and on request.
You may ask to no longer receive emails from us at any time by clicking on this address (firstname.lastname@example.org) or on the dedicated link included at the bottom of each email we or any of our partners send to you.
Only Bee Design holds information concerning you. Only Bee Design and its contractual partners may send you information in connection with specific and one-off promotional operations. These partners are specially selected by Bee Design and are recognized for the quality of their products and services.
Clause 15 - Disputes
The present contract is subject to French law. Any dispute, whatever the delivery location, which may result in the interpretation or execution of the present General Terms and Conditions will be subject to the competent jurisdictions of the defendant's trade court.